Service Integration

SIAM Foundation (SA253R)


Description
Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers.
Content
  • Welcome
  • Welcome
  • Preparation Guide
  • SIAM Foundation Body of Knowledge (Digital Book)
  • SIAM Foundation Process Guides (Digital Book)
  • Case Study
  • Glossary
  • SIAM INTRODUCTION
  • SIAM Introduction (Presentation)
  • SIAM Introduction (Reader)
  • SIAM Introduction (Video)
  • Assignment 1
  • Test 1
  • SIAM Roadmap
  • SIAM Roadmap (Presentation)
  • SIAM Roadmap (Reader)
  • Assignment 2
  • Test 2
  • SIAM Structures
  • SIAM Structures (Presentation)
  • SIAM Structures (Reader)
  • Assignment 3
  • Test 3
  • SIAM & Other Practices
  • SIAM & Other Practices (Presentation)
  • SIAM Other Practices (Reader)
  • Assignment 4
  • Test 4
  • SIAM Roles & Responsibilities
  • SIAM Roles & Responsibilities (Presentation)
  • SIAM Roles Responsibilities (Reader)
  • Assignment 5
  • Test 5
  • SIAM Practices
  • SIAM Practices (Presentation)
  • SIAM Practices (Reader)
  • Assignment 6
  • Test 6
  • SIAM Cultural Considerations
  • SIAM Cultural Considerations (Presentation)
  • SIAM Cultural Considerations (Reader)
  • Assignment 7
  • Test 7
  • SIAM Challenges & Risks
  • SIAM Challenges & Risks (Presentation)
  • SIAM Challenges Risks (Reader)
  • Assignment 8
  • Test 8
  • SIAM Processes
  • SIAM Processes (Presentation)
  • SIAM Processes (Reader)
  • Assignment 9
  • Test 9
  • Sample Exam
  • Sample Exam (PDF)
  • Sample Exam (Online)
  • Additional Resources
  • Service Landscape Horizon College
  • Service Landscape Gemeente Groningen L0
  • Service Landscape Gemeente Groningen L1
  • White Papers
  • White Paper - Who is the King of SIAM
  • White Paper - An Introduction to Service Integration and Management
  • White Paper - An example ITIL based model for effective Service Integra[...]
  • White Paper - Hoe Service Integration_ Automation and Management _SIAM_[...]
  • Closure
  • Survey
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever